About Us
About Open Box – Premium Tech, Unbeatable Prices
Open Box is a premier online retail destination owned and operated by Concept Combined Group, a leading establishment in Kuwait and the GCC region since 2005.
We were founded to solve a simple problem: providing Kuwaiti customers with access to brand-new quality products at the price of used items. By leveraging our strong partnerships with major Kuwaiti retailers, brands, and showrooms, we bring you exclusive deals that you won't find anywhere else.
What is "Open Box"?
We believe in total transparency. When you shop with us, you are buying peace of mind.
The Concept: Most of our inventory consists of "Open Box" items. These are products that are virtually brand new and unused. They may have served as showroom displays or were returns where the customer simply opened the box but never used the item.
The Condition: You get the original device with its original accessories. The only difference is that the seal is broken—but the savings are massive.
The Warranty: We stand behind our quality. Our Open Box products come with a valid warranty from the suppliers, ensuring you are protected just as if you bought a sealed unit.
Our Product Categories
We offer a diverse range of high-quality consumer goods to suit every need:
Electronics: Smartphones, Laptops, and Smart Gadgets.
Home Essentials: Kitchenware and Smart Home devices.
Entertainment: Toys, Gaming Consoles, and Accessories.
Fashion: Watches and Accessories.
Why Shop With Us?
As highlighted in our mission, we are committed to an integrated shopping experience that exceeds expectations:
Genuine Savings: "Brand new products, unboxed" at a fraction of the market price.
Flexible Payments: We offer modern payment solutions to suit your budget, including KNET and installment plans via Tabby.
Fast Delivery: We ensure speed and ease in delivering orders to you, wherever you are in Kuwait.
Trust & Safety: Secure checkout and a dedicated support team ready to assist you.
Transparency in Grading
To ensure you know exactly what you are buying, we categorize our stock clearly:
Open Box (Like New): Unused, pristine condition, original packaging (opened).
Used (Good Condition): A small selection of our inventory is pre-owned. These items are strictly separated into specific categories and are clearly described as "Used" to distinguish them from our standard Open Box stock.